All Customer Stories / RELAY NETWORK

Relay Network Boosts Cloud Security and Operational Efficiency with Sonrai Security

How a small DevOps Team leveraged Sonrai Security to simplify AWS Identity Management and accelerate cloud security initiatives.

“Within five minutes, I had disabled regions that were unused across my entire AWS organization.”

Brendan Putek

Director of DevOps | Relay Network

  • Industry

    Software

  • Employees

    100+

  • Accounts

    16+ in AWS

  • Product

    Cloud Permissions Firewall

Challenge

Relay Network, a personalized B2C client engagement platform, faced significant challenges in managing their AWS environment. With limited staff, the complexities of handling IAM policies, SCPs, and cloud permissions across their entire AWS organization became overwhelming. The sheer scope of permissions, combined with legacy infrastructure, created an attack surface that was difficult to quantify.

“Managing IAM across an entire AWS organization for a small team takes a lot of time and is incredibly difficult.”

Brendan Putek, Director of DevOps at Relay Network

Attempts to simplify this process through manual efforts or migrating to fresh AWS accounts proved cumbersome and carried the risk of operational disruption.

“The level of effort involved in that would've been multi-year, utilizing 50 to 80% of engineering resources. It wasn't a worthwhile ROI despite the potential known complications or attack vectors that were lingering.”

Brendan Putek, Director of DevOps at Relay Network

Solution

Relay Network discovered Sonrai Security at AWS re:Inforce, and quickly realized the Cloud Permissions Firewall was a solution to the problem that had been too large to solve.

After setting up the trial in under an hour, Brendan Putek, Director of DevOps, was impressed with how fast and seamlessly the solution integrated into their workflow. The intuitive design of the Sonrai dashboard provided his team with immediate insights and control over their AWS environment, without requiring extensive configuration or training.

“I've been dealing with vendor products for the better part of a decade. The dashboard for Sonrai is intuitive. Understanding where to find things, how to use it, how to deploy changes is incredibly simple and straightforward. It does not require a great deal of configuration or reading or trial and error to make use of the product.”

Brendan Putek, Director of DevOps at Relay Network

Brendan and his team appreciated the simplicity with which the Cloud Permissions Firewall allowed his team to manage complex AWS permissions and security configurations. He saw real value in the ability to safely review, test, and deploy changes across their organization. This level of control came with minimal operational overhead, reducing the risk of misconfigurations and improving security without disrupting production environments.

“The ease of use, utilizing the cloud permissions firewall, is essentially a button click. It's safe. I get to review any changes prior to implementation, and I have complete control over what goes out 
at any given time.”

Brendan Putek, Director of DevOps at Relay Network

This simplicity and precision transformed their ability to manage permissions and cloud security policies, allowing Relay Network to focus on innovation and growth.

Outcomes

With Sonrai Security, Relay Network significantly streamlined its cloud security operations. Key results included:

  • Rapid Disabling of Regions: The immediate disabling of unused AWS regions, solving a years-long challenge within minutes.

“Within five minutes, I had disabled regions that were unused across my entire AWS organization.”

Brendan Putek, Director of DevOps at Relay Network

  • Improved Identity Controls: Centralized management of cloud permissions, allowing Relay to harden their AWS environment without risk to production systems.
  • Simplified Security Operations: Deployment of security measures at a granular level and the ability to roll them back if needed, significantly reducing risk and easing operational burdens.
  • No Production Disruption: Hardening of all accounts before shifting infrastructure to new environments means not having to worry about disrupting running production environments.

"The goal is to have those accounts completely hardened... before we start to pick up and shift deployed infrastructure from one environment to another, which is going to be a huge win."

Brendan Putek, Director of DevOps at Relay Network

Additionally, the proactive support from the Sonrai team has further strengthened Relay Network’s operational efficiency.

“I love the responsiveness from the Sonrai team. Questions get answered immediately.”

Brendan Putek, Director of DevOps at Relay Network

About Relay Network

Meet Brendan Putek, Director of DevOps

Brendan Putek, Director of DevOps at Relay Network, is a proven expert in managing cloud operations and security in AWS environments. With extensive experience in DevOps, SecOps, and cloud infrastructure management, Brendan has been instrumental in transforming Relay Network’s approach to cloud security. His hands-on leadership and technical acumen enabled his team to overcome complex challenges related to identity management and permissions in AWS. By leveraging advanced solutions like Sonrai Security’s Cloud Permissions Firewall, Brendan has successfully simplified cloud security operations while maintaining agility and minimizing risk to production environments. His deep understanding of AWS architecture and innovative problem-solving make him a trusted leader in cloud security and operational efficiency.

About Relay Network

Relay offers a new secure and compliant B2C feed channel for businesses to create more valuable customer relationships. Their individualized feeds combine the timeliness of text with the multifaceted experience of scrolling social feeds. By delivering exactly what customers need, when they need it, in a format they’re comfortable with, they help organizations drive the outcomes important to them like increasing revenue, lowering cost to serve, and improving customer relationships while outperforming more expensive channels.

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