All Customer Stories / PIB Group

PIB Gains Real Control Over Cloud Access With Sonrai’s Cloud Permissions Firewall

A Modern Approach to Privileged Access Management (PAM) in AWS

“It’s the only tool I’ve seen that actually tackles permissions responsibly.”

Elliott Fraser

Group Lead Cloud Architect | pib Group

  • Industry

    Insurance

  • Employees

    4,000+

  • Accounts

    40+ in AWS

  • Product

    Cloud Permissions Firewall

The Hidden Access Risks Behind PIB’s Rapid Growth

PIB’s cloud environment had become increasingly complex due to rapid organizational growth and multiple business units adopting cloud services at different paces. The cloud team struggled with:

  • Managing cloud permissions at scale across a diverse, distributed environment
  • Zombie identities lingering long after they are needed
  • Inconsistent access request processes that slowed teams down
  • Limited visibility into who had access to what and whether those permissions were truly needed

“Cloud permissions are complicated… we are just pleased to have something that can actually deal with it.”

Luke Copeman

The Only Solution That Takes Action (Not Just Reports Problems)

After evaluating options at the AWS re:Inforce conference, PIB was drawn to Sonrai’s Cloud Permissions Firewall for its:

  • Deep visibility into identity and privilege risk across all accounts including third parties
  • Policy-based controls that automatically restrict unused or over-privileged access
  • Ability to remediate zombie permissions with confidence that nothing will break
  • Simple and intuitive rollout that didn’t disrupt workflows

“I'm not sure if we'd be able to throw enough cloud engineers at the problem to get to the end solution that we have with the Cloud Permissions Firewall.””

Luke Copeman

Smooth Adoption Across Teams With Zero Friction

Sonrai’s Cloud Permissions Firewall was deployed quickly, allowing PIB to put meaningful access controls in place almost immediately. The rollout caused minimal disruption, enabling teams to continue working as access was governed through clear, approval-based workflows. With instant visibility into risky or unnecessary privileges, the cloud team confidently enforced least privilege—without pushback or complaints from developers or operators.

“You just raise a request, get an approval, and off you go.”

Elliott Fraser

The Results: Fewer Privileges, Less Risk, More Sleep

  • Quarantined Thousands of Zombie Identities

Sonrai quickly exposed dormant or unnecessary identities and automated the process of locking them down.

  • Increased Confidence in Least Privilege Access

PIB’s cloud team now has strong assurance that identities only have the access they need – nothing more.

  • Streamlined Access Processes

Standardized approval workflows reduced friction and improved collaboration.

“The Cloud Permissions Firewall gives us the comfort to sleep easily at night around access control.”

Luke Copeman

Modern Privileged Access Control That Actually Works

PIB Group achieved scalable, responsible cloud access control with Sonrai’s Cloud Permissions Firewall, reducing privilege risk, simplifying operations, and giving leadership confidence that their cloud environment is locked down.

About PIB Group

PIB Group is a diversified specialist insurance intermediary operating across the UK and Europe. With rapid growth and an expanding cloud footprint, PIB’s cloud team needed a way to maintain strong access control, reduce risk from excessive privileges, and support secure scaling across business units.

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